FAQ | Udan Khatola

Your Questions, Answered

Find quick answers about tickets, bookings, timings, and your journey.

Frequently Asked Questions

GENERAL QUERIES

Yes, You can book an online ticket at click here

Payments for tickets booked on this website ( https://udankhatola.com/ ) are processed and collected by Shaktipeeth Digital Private Limited on behalf of Usha Breco Limited. Customers may see "Shaktipeeth Digital Private Limited" as the merchant name in their payment records and bank statements.

Yes, offers are available as mentioned on our website click here

 Both options are available - One way and round trip.

Different time slots are there for all the Units. Detail time table as per location mentioned on our website click here

Yes, criteria for children are on the basis of height i.e. below the height 110 cm is the half ticket with GST while there are no charges for children below 6 months.

 It’s mentioned on our website click here

Yes, it is available on a chargeable basis and is at the owner's risk.

No, Stay facility is not available.

Details are available on our website click here

If the journey is both ways then it is necessary to retain the ticket. 

Physically challenged people would get priority onboarding + Wheelchair is also available at all the Ropeways.

ROPEWAY QUERIES

 Food or any packed eatables are not allowed to be carried in the Cabin.

Food Zone / Gaming Zone / Cafe / Children Play Zone / Babies feeder Room /  Souvenir Shops / Washroom (For Bath).

Yes, it is transferable.

Total 8 Udankhatola Ropeways are operational in India. 
•    Gujarat: - Girnar Junagadh Ropeway, Pavagadh Ropeway and Ambaji Gabbar Ropeway.
•    Uttarakhand Hardwar:-  Mansa Devi Ropeway and Chandi Devi Ropeway.
•    Kerala :- Jatayupara Ropeway and Malampuzha Ropeway
•    Odisha:- Taratarini Ropeway

Storage is available at every Udankhatola Ropeway unit except big luggage and valuable articles. For example -  Mobile/Laptop/Jewellery/Purse etc.

It is available at selected Ropeway Units - Girnar Parvat, Junagadh / Pavagadh-Vadodara  Ambaji-Gujarat, Chandidevi – Mansadevi, Hardware & Tara Tarini-Orissa.

Tariff board displayed on Booking Window & on the landing page as well as on our website 

click here

Yes, online ticket booking is available on our website click here

Depend on the weather conditions. Rights are reserved with the Company.

PAYMENT QUERIES

Yes, it is covered in the ticket fare.

Yes. Details of agents are given on our website click here

All types of Debit Cards and Credit Cards are accepted.

It takes 7-10 days for a refund on a failed transaction. Subject to clearance from Bank.

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Essential safety rules and ride instructions for a smooth trip