Covid Care | Udan Khatola

Covid 19 Information

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Welcome to Udankhatola. We've taken various hygienic steps and follow the Ministry of Health and Government's requirements to ensure that you have a safe and pleasurable visit. In addition, DNV, one of the world's leading assurance and risk management companies, has awarded us the 'My Care' certification. This demonstrates that our ropeways across India follow a hygiene management system that includes Leadership, Risk Management, Compliance Management, Personal Hygiene, Facility Hygiene, Monitoring, Measurement, and Analytics.

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KNOW BEFORE YOU GET THERE

Our visitors' and employees' health and safety are our top priorities; therefore, we've implemented numerous additional hygiene and safety precautions that we ask everyone to follow for a safe visit.

Before You Arrive

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Pre-book Ticket

Guests who wish to visit the ropeway can have book tickets in advance as we have reduced our capacity to allow for physical distancing. Book your tickets on

https://udankhatola.com/
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If you have COVID19 symptoms, do not travel

We request you to avoid traveling and refrain from visiting any of our ropeways if you have any Covid-19 symptoms.

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Face Masks/Coverings

Guests are required to wear a face mask at all times on the premises of the ropeway. We will request guests to bring their own mask to avoid the last-minute hassle.

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Arogya Setu App

All guests are requested to download the Arogya Setu app before arriving at the ropeway premises.

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Check Our Website 

We will be updating our website and social media with the latest information. Keep watching this space for updates.

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Contactless Payment

Be ready to make on-site payments using Debit/Credit cards or UPI mode. Avoid cash transactions

When You arrive

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Temperature Check

To ensure the safety and well-being of our guests and staff, we are using noncontact thermometers for temperature screening of each guest and employee before they enter the ropeway premises.

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Signage

We request you to note the signage information displayed across the ropeway premises and follow the safety messages and instructions mentioned.

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Reduced Capacity

We have reduced our daily ticket capacity to follow physical distancing and offer the best possible guest experience.

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Parking

All our guests are requested to park vehicles at the parking outside of the premises.

Physical Distancing Within The Ropeway Premises

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Physical Distancing in Restaurants

Our employees are equipped with face shields at our restaurants and service counter.

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Checks and Services

To reduce the proximity between our staff and guests, we have made some changes in our security checks and other guest services

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Physical Distance

Guests are requested to keep a safe distance of one meter from others. Clean marks are drawn, our employees monitor the queues to ensure physical distancing is maintained strictly.

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Physical Distancing in Ropeway

To minimize contact with other parties, we allow only 50% of passengers in each cabin

Hygiene Measure Within The Ropeway Premises

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Hand Sanitiser

We have installed hand sanitizer dispensers around the ropeway premises for guests to use.

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Deep Cleaning

We have introduced new deep cleaning measures inside the ropeway premises to keep it safe and disinfected at all times.

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Employees Wearing Masks

Our employees wear masks at all times to ensure the safety and protection of all of us.

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Employee Training

Our team is well trained to cater to the safety needs of the guests and themselves.

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Enhanced Cleaning 

The daily frequency and nature of cleaning are enhanced. High-touch surfaces like tables and chairs, service counters, toilet handles and buttons, ropeway cabin restraints, handrails, door handles and taps are regularly disinfected.

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Hygiene Measure

We request our guests to uphold the highest possible hygiene standards- whether it be when sneezing or coughing, through regular hand washing, or the frequent application of hand sanitizer.

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Isolation Measure

We've set up an isolation room to isolate if any person is suspected of or having COVID-19 symptoms till the time transportation to the hospital is arranged.

Frequently Asked Questions

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Infection Risk Management SOP at Ropeway Units

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